How your plan works
Base subscription
Developer: $29/month. Team: $99/month. The public World is free to explore; an evaluation with your own sources is arranged with us.
Included pages
500 standard pages on Developer; 2,500 on Team.
Past the included pages
$0.04 per standard page. Complex-page processing is capped at $0.06, shown before the run starts.
Unused pages
Included pages belong to the billing month they are granted in: when the next month's pages are granted, whatever is left of the previous month expires. Unused pages do not roll over and are not refunded if you cancel. Pages past the included allowance are billed at the published rate of $0.04 per standard page.
What differs by plan
Team carries 2,500 included pages against Developer's 500, adds the review queue, version history and a guided onboarding session, and is sold through a conversation rather than a checkout. Developer and Team reach World activation — activating a candidate and rolling one back — as the workspace owner. Source connections are verified separately in Workspace.
What does not consume pages
Pages are reserved when a source is admitted for reading, once per document. Ask, search and recompiling sources already read reserve none — they check your plan, not your balance.
Spreadsheets
A spreadsheet is billed on the pages of the sanitized PDF it is converted to, counted after conversion. Preflight lists those files and marks their pages as not counted yet, and the count you are billed on is the one the conversion produces.
Refunds
Ask within 14 days of payment and you get a full refund, provided you have used fewer than 10% of the plan's included pages — 50 pages on Developer, 250 on Team. Past that, the payment is not refunded. Unused pages are not refunded when you cancel. Subject to the terms as updated.
How to start
Explore the public World and its evidence, then contact us to scope your own sources. Nothing is charged for exploring.
Human activation
Activation is always an explicit human decision. Nothing reaches an active World without a person, on any plan.
What the step between the two plans buys
Those are the plan differences. Once your source-processing access is approved, both plans include compiling, evidence, Ask, signed export, API and MCP access, reviewing a candidate, activating a World and rolling one back, at the same per-page rate past the included pages and under the same limits below. The capability table compares those plan entitlements; it does not open a closed customer-data gate.
Limits, and what is not capped
Largest single source
5 MB. Nothing in the reading chain accepts more, so a larger file cannot be compiled at all.
Most pages in one source
80. The page ceiling is checked after the document is decoded, so a longer file is refused during processing rather than at upload.
Sources in one run
128, compiled in parts of 12. Each part compiles to its own World and is reviewed on its own; the parts are not merged.
Members in a workspace
Published plans cover the workspace owner. Team access and identity requirements are confirmed during Enterprise scoping.
API requests
Limited per key, per scope, per minute. The limits are the same on both paid plans and are not something a plan buys more of.
Retention period
Not set. Material stays until you delete it, until the workspace is deleted, or until a legal retention duty applies — there is no day count, and the privacy notice says why.
Data residency
Published plans make no contractual residency commitment. The privacy notice and subprocessor record maintain the applicable locations and international-processing disclosures.
Uptime and resolution targets
Published plans do not include a contractual uptime or resolution SLA. Enterprise support terms are agreed during scoping.
The first three are enforced by the reading chain itself and are the same figures Sources publishes and a refusal quotes back at you. The last three are absences: where this page says a limit is not set, nothing has established one, and that is not a promise of an unlimited allowance.
What makes a page complex
Standard page
A page the reader gets through in the standard time: a digital PDF page, a converted document or slide, a clean single-column scan of ordinary type. It is billed at $0.04, and most pages are this.
Complex page
A page that takes the same reader longer: a skewed, noisy or low-contrast scan, a tightly packed multi-column layout, a page that is mostly drawing or photograph. It costs more than a standard page and never more than $0.06.
Who decides, and when
Nobody decides in advance. Every run holds the ceiling — every page at $0.06 — before it starts, so the figure you authorise is the most it can cost, and the bill is settled on the work the pages actually took. The invoice can come in under the number you approved; it cannot come in over it.
How many escalate
The share depends on your documents. Preflight shows the maximum for your own files before you commit, so the decision uses your documents rather than a generic average.
What each plan includes once access is enabled
This table compares plan entitlements, not what a new visitor can start today. While source processing is closed, a tick does not open uploads or compilation; request an approved pilot first. A row marked Planned is a capability the plan names in its own catalog entry as not sold yet; it is not billed, not enabled by buying the plan, and not a date. A row marked Not sold is not part of that plan at all. Only a capability the plan's authorization check admits carries a tick. Every row is answered for the workspace owner, the role a buyer of either plan holds in their own workspace. An evaluation of your own sources is arranged with us while self-service intake is closed. An Enterprise scope is agreed in the conversation rather than compared against these two. Nothing an Ask answer returns is invented for it: every answer names the retrieval path it took, and the Ask reference states which paths exist and what each one reads.
What four volumes cost
Subscription plus $0.04 for every standard page past the plan's included pages. A page is counted when a source is admitted for reading, so re-asking, searching and recompiling sources already read do not appear in this table. Complex-page processing is capped at $0.06 per page and is shown before the run starts. Every figure is in US dollars, excluding tax.